At Hani Patches, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quote, or place an order, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Company Name (if applicable)
- Payment Information
Order Information
We may collect details related to your order, including:
- Patch specifications
- Artwork and design files
- Quantity and customization requirements
- Order history
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Referral Source
- Date and Time of Visit
2. How We Use Your Information
We use collected information to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries and quote requests
- Improve our website and services
- Send order updates and confirmations
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
3. Payment Security
We do not store or have direct access to your complete credit card or payment details.
Payments are processed through secure third-party payment providers such as PayPal and other authorized payment gateways. These providers maintain their own privacy and security policies.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with:
- Shipping carriers for order delivery
- Payment processors for payment transactions
- Service providers assisting website operations
- Government authorities when required by law
6. Artwork and Intellectual Property
Any artwork, logos, trademarks, or design files submitted by customers remain the property of their respective owners.
By submitting artwork, you confirm that you have the legal right to use and reproduce such materials.
7. Data Retention
We retain personal information only for as long as necessary to:
- Complete orders
- Maintain business records
- Resolve disputes
- Comply with legal and tax requirements
8. Data Security
We implement reasonable security measures to protect your personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
While we strive to protect your data, no method of internet transmission or electronic storage is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party sites they visit.
10. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain data processing activities
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the information below.
11. Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to remove it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Hani Patches
Email: info@hanipatches.com
Website: https://hanipatches.com